Terms of service

TERMS AND CONDITIONS

  1. General
    The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Motorious, hereinafter referred to as “Motorious”, "us" or ”we”, at our website http://www.motorious.dk/

By using our website and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

All orders placed and communication related hereto will be in English

Only persons 18 years or older, who are not under guardianship, can place an order.

The inclusion of any products or services on our website at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those at our website at the time you place your order.

We want to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the our website, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

  1. Prices and delivery charges
    the prices displayed at our website include the statutory Value Added Tax but do not include a delivery charge.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. Current flat rates can be seen at our website http://www.motorious.dk/pages/shipping-policy 

  1. Ordering/conclusion of contract.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. We will not charge the payment until the order is ready to ship.

 

  1. Delivery
    Motorious endeavors to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 3 days following confirmation of an order, unless otherwise agreed. Please allow for an extra 1-2 working days for deliveries outside Denmark

When your order is shipped, you will receive an email with tracking information.

If your order does not arrive please contact Motorious at info@motorius.dk 

  1. Withdrawal of Order
    You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. You will find the full Return Policy at our website

If you wish to cancel or return your order, please provide us with notice in writing either by post or by email at the latest 14 days after receipt of the ordered items

If the item you have received is defective, please notify Motorious promptly and return the item in accordance with section 6 (Returns) below. Motorious will, for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.

  1. Returns
    Motorious gives a full refund of the returned items (excluding shipping costs) in accordance with section 5 (Withdrawal of Order), provided that you have given us a return notice in due time and that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.

Shipping the items back to Motorious to exercise your right of return will be at your own expense.

You will find the full Return Policy at our website

  1. Payment methods
    Motorious accept Paypal payments, as well as all major credit cards. When you check out, you should be guided to a page that lets you either log in to your Paypal account, or simply pay by any major credit card: MasterCard, Visa, Discover, American Express etc.

We will not charge the payment until the order is ready to ship. 

We do not and cannot access any payment information, nor do we store, use or in any way get in contact with any sensitive information. This is all handled by PayPal, both for PayPal payments and also for any credit card payment.

The PayPal service we use is called "PayPal Express Checkout" which allows customers to use their PayPal account as an alternative to their credit card. You can make purchases without entering billing, shipping, and credit card information since that information is already stored with PayPal.

  1. Our Liability
    Nothing in these Terms shall exclude or limit Motorious’ liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Motorious accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.
Motorious is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order with us shall be limited to the total price of your order.

If you have a problem with a product that you have purchased from online, and were not able to settle the complaint with you, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).

The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.

  1. Colors
    Motorious make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
  2. Guarantee
    If there are defects in the goods you have purchased, Motorious abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us.

 

  1. Assignment
    Motorious reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.
  2. Severance
    If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply. 
  3. Ownership of rights
    All intellectual property rights, such as trademarks and copyrights at Motorious.dk. remain with Motorious. Any use of Motorious.dk or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Motorious.

 

  1. Company Information

Motorious I/S

Enghavevej 10

1674 Copenhagen V

Denmark

 

Shop phone: +45 25 12 10 95

e-mail: webshop@motorious.dk

 

VAT.: DK 33903294

 

 

04/2016